Please Stay Home

IMPORTANT NOTICES – for updated info visit the HAWAII STATE DEPARTMENT OF HEALTH

Recommendations for visitors and residents are frequently being updated. Please check with the Hawaiʻi State Department of Transportation for latest news regarding travel.

Statewide Stay-at-Home Order: 

Extended to May 31st, 2020

Visitors and Travelers Mandatory 14-day quarantine:

Extended to June 30th, 2020

Anyone traveling between the islands will be required to self-quarantine in their home or other lodging for 14 days. This does not apply to those who are considered essential workers, but they are required to wear personal protective equipment during flights.

The mandatory 14-day self-quarantine orders are:

Proceed directly from the airport to your designated quarantine location, which is the location identified and affirmed by you on the mandatory State of Hawai‘i Department of Agriculture Plants and Animals Declaration Form.
Remain in your designated quarantine location for a period of 14 days or the duration of your stay in the State of Hawai‘i, whichever is shorter.
If you are a resident, your designated quarantine location is your place of residence.
If you are a visitor, your designated quarantine location is your hotel room or rented lodging.
You can only leave your designated quarantine location for medical emergencies or to seek medical care.
Do not visit any public spaces, including but not limited to pools, meeting rooms, fitness centers or restaurants.
Do not allow visitors in or out of your designated quarantine location other than a physician, healthcare provider, or individual authorized to enter the designated quarantine location by the Director of HIEMA.
Comply with any and all rules or protocols related to your quarantine as set forth by your hotel or rented lodging.
If you become ill with a fever or cough:
Continue to stay in designated quarantine location, avoid contact with others and contact a healthcare provider for further instructions on treatment or testing.
If you are older or have any medical conditions (e.g., immune compromise, diabetes, asthma), consult your regular healthcare provider.
If you feel you need medical care, contact healthcare provider and inform them of your travel history.
If you need urgent medical care (e.g., have difficulty breathing), call 9-1-1 and let the dispatcher know your travel history).
Failure to follow this order is a misdemeanor and punishable by a maximum fine of $5,000, or imprisonment of not more than one year, or both. Enforcement will be handled by each of Hawaii’s four counties.

To access Mayor Kawakami’s emergency proclamations, rules and amendments go to Kauai.gov

To watch Mayor Derek Kawakami’s DAILY COVID-19 UPDATE please visit the COUNTY OF KAUAI’S FACEBOOK PAGE

Cancellation Policy

We understand that your travel plans may have been affected by COVID -19 and we have changed our normal cancellation policies.

All travel to the island for vacation purposes has been suspended until at least June 30th, 2020. (Please visit KAUAI.GOV/COVID-19)

We have issued refunds to guests that were unable to reschedule had planned to stay with us during that time. This policy will also apply for all future reservations that may be disrupted by the uncertain nature of this pandemic.

A full refund, minus a service fee of $50 or 3% (whichever is greater), will be given for cancelation made in writing 30 days before the check-in date. Cancellations made within 14 – 29 days will receive a 50% refund.

covid clean

To Mālama in Hawaiian means to take care of, to protect and keep safe. For the well-being of our guests, owners, staff and vendors, we have reinforced and enhanced our cleaning procedures in line with recommendations by leading public health authorities and hospitality industry recommendations.

  • Our cleaning practices have been intensified to follow CDC, local and State Health Department protocols and we constantly monitor the updated guidelines
  • We have increased our stringent practices around sanitation, disinfection, and cleaning especially in high-frequency touch-points
  • We are working closely with our industry partners to adopt the best practices to ensure the health and safety of our community
  • All of our Cleaners, Inspectors and Maintenance personnel will be wearing face masks when cleaning and interacting with guests
  • Our Cleaning Inspectors, wearing face masks and gloves, will perform an additional clean prior to guest check-in to disinfect and sanitize all high frequency touch-points and surfaces