Guest Reviews

Reviewed: Feb 24, 2020
Property Manager
Guest review taken from Airbnb on 2/12/20 for Poipu Sands 222 --- This place was great! It was nice and clean. The two levels really made it spacious and easy to have some private time even with others around. Watching the sunrise from the lanai was amazing as was listening to the ocean waves. The location is great. Easy to walk to restaurants at they Hyatt and two different beaches. Very close to shopping and even more restaurants. It was nice to be able to park right so close to the condo and the keyless entry made it very easy. I really appreciate the attentiveness of the staff (even on Sunday). I really appreciate the thoughtful touches such as the local snacks and beach bags left for us on our arrival, the birthday balloon, cupcakes and sparkling cider which was a delightful surprise! We also appreciate the late checkout. We definitely will be back. --- MANAGER'S RESPONSE: Mahalo, Cindy!! It was a pleasure to host you as you were all lovely guests! Looking forward to your return! Aloha!!
Property
Guest review taken from Airbnb on 2/12/20 for Poipu Sands 222 --- This place was great! It was nice and clean. The two levels really made it spacious and easy to have some private time even with others around. Watching the sunrise from the lanai was amazing as was listening to the ocean waves. The location is great. Easy to walk to restaurants at they Hyatt and two different beaches. Very close to shopping and even more restaurants. It was nice to be able to park right so close to the condo and the keyless entry made it very easy. I really appreciate the attentiveness of the staff (even on Sunday). I really appreciate the thoughtful touches such as the local snacks and beach bags left for us on our arrival, the birthday balloon, cupcakes and sparkling cider which was a delightful surprise! We also appreciate the late checkout. We definitely will be back. --- MANAGER'S RESPONSE: Mahalo, Cindy!! It was a pleasure to host you as you were all lovely guests! Looking forward to your return! Aloha!!
View Property: POIPU SANDS 222
Reviewed: Feb 24, 2020
Property Manager
Guest review taken from VRBO on 2/12/20 for Pili Mai 7C --- Pictures don't do it justice! Exceeded our expectations! Pleasantly surprised at the quality of the town home! Brand new, stylish furnishings. suuuuper comfortable beds, high-end appliances to cook meals, washer & dryer for laundry & awesome air conditioning!!! This was our 12th trip to Kauai. We typically stay at a different resort, but decided to give Pili Mai a try! It's our new favorite!! LOVE the location!! Walking distance to the Kiahuna Golf Course, the Poipu Shopping Village, restaurants & the BEST beaches on Kauai!! Gorgeous town homes with such gorgeous landscaping! We truly couldn't get enough of the views, the environment, the magnificent pool area & hot tub! Made us truly consider purchasing a unit for ourselves! No doubt about it, we will be sure to book this place again when we return to Kauai! The pictures don't do it justice-trust me! --- MANAGER'S RESPONSE: Mahalo, Natalie, for your amazing review!! We truly appreciate it and we would love to work with you, again, on your next visit to beautiful Kauai! Aloha!!
Property
Guest review taken from VRBO on 2/12/20 for Pili Mai 7C --- Pictures don't do it justice! Exceeded our expectations! Pleasantly surprised at the quality of the town home! Brand new, stylish furnishings. suuuuper comfortable beds, high-end appliances to cook meals, washer & dryer for laundry & awesome air conditioning!!! This was our 12th trip to Kauai. We typically stay at a different resort, but decided to give Pili Mai a try! It's our new favorite!! LOVE the location!! Walking distance to the Kiahuna Golf Course, the Poipu Shopping Village, restaurants & the BEST beaches on Kauai!! Gorgeous town homes with such gorgeous landscaping! We truly couldn't get enough of the views, the environment, the magnificent pool area & hot tub! Made us truly consider purchasing a unit for ourselves! No doubt about it, we will be sure to book this place again when we return to Kauai! The pictures don't do it justice-trust me! --- MANAGER'S RESPONSE: Mahalo, Natalie, for your amazing review!! We truly appreciate it and we would love to work with you, again, on your next visit to beautiful Kauai! Aloha!!
View Property: PILI MAI 7C
Reviewed: Feb 24, 2020
Property Manager
Guest review taken from VRBO on 2/17/20 for Pili Mai 14F --- Our family stayed here for 2 weeks. The landscaping and driveway are kept up very nicely. The condo was very clean. Looked and smelled brand new., better than the pics. Loved the shampoos, creme rinses, lotions. Lots of paper towels, TP, towels and sheets. Great cooking utensils, ice maker, dishes, oven. Loved the board games provided for family fun. A TV with lots of programmming in every room. Met nice families at the pool and barbecue stations everyday. Used the beach supplies daily! Loved the nearby Paco's restaurant. We all enjoyed the closest beach, which is in front of the Sheraton. Having a car rental come with the place was VERY helpful to explore. Want to make this a yearly stay for sure! --- MANAGER'S RESPONSE: Mahalo, Rene!! Thank you for staying with us! We're glad that you enjoyed your accommodations in one of our newly acquired properties! We look forward to your return, Aloha!!
Property
Guest review taken from VRBO on 2/17/20 for Pili Mai 14F --- Our family stayed here for 2 weeks. The landscaping and driveway are kept up very nicely. The condo was very clean. Looked and smelled brand new., better than the pics. Loved the shampoos, creme rinses, lotions. Lots of paper towels, TP, towels and sheets. Great cooking utensils, ice maker, dishes, oven. Loved the board games provided for family fun. A TV with lots of programmming in every room. Met nice families at the pool and barbecue stations everyday. Used the beach supplies daily! Loved the nearby Paco's restaurant. We all enjoyed the closest beach, which is in front of the Sheraton. Having a car rental come with the place was VERY helpful to explore. Want to make this a yearly stay for sure! --- MANAGER'S RESPONSE: Mahalo, Rene!! Thank you for staying with us! We're glad that you enjoyed your accommodations in one of our newly acquired properties! We look forward to your return, Aloha!!
View Property: PILI MAI 14F
Reviewed: Feb 24, 2020
Property Manager
Guest review taken from Airbnb on 2/17/20 for Kiahuna Plantation 247 --- What a perfect way to spend a few days in Kauai. Having a rental car was so helpful given the many beaches and great towns on the island, but the Kiahuna Plantation is gorgeous on its own. The unit was well appointed, with a great cross breeze, a very comfortable bed and was quiet at night (no matter where you stay on Kauai, you should be prepared for roosters in the morning!). Access to the pool and gym was really nice. Also, some great restaurants and shops nearby. Appreciated the host being so responsive to any and all questions (including early in the morning!) --- MANAGER'S RESPONSE: Mahalo, Christopher!! We appreciate your detailed feedback and were happy you had a wonderful time in sunny Poipu! Aloha!!
Property
Guest review taken from Airbnb on 2/17/20 for Kiahuna Plantation 247 --- What a perfect way to spend a few days in Kauai. Having a rental car was so helpful given the many beaches and great towns on the island, but the Kiahuna Plantation is gorgeous on its own. The unit was well appointed, with a great cross breeze, a very comfortable bed and was quiet at night (no matter where you stay on Kauai, you should be prepared for roosters in the morning!). Access to the pool and gym was really nice. Also, some great restaurants and shops nearby. Appreciated the host being so responsive to any and all questions (including early in the morning!) --- MANAGER'S RESPONSE: Mahalo, Christopher!! We appreciate your detailed feedback and were happy you had a wonderful time in sunny Poipu! Aloha!!
View Property: KIAHUNA PLANTATION 247
Reviewed: Feb 17, 2020
Property Manager
Guest review taken from Airbnb on 1/29/20 for Regency 810 --- Beautiful and incredibly spacious unit. Immaculately clean, great AC. Ground floor access close to parking and pool, which is included in stay. If available, car rental is through Alamo. Thoughtful amenities for families, including pack n play crib, beach chairs/toys/umbrella/towels, and picnic supplies. Easy walk to 2 beaches and a playground. Very safe and lovely area. --- MANAGER'S RESPONSE: Mahalo, Jen!! It was a pleasure hosting you and we look forward to your return! Aloha!!
Property
Guest review taken from Airbnb on 1/29/20 for Regency 810 --- Beautiful and incredibly spacious unit. Immaculately clean, great AC. Ground floor access close to parking and pool, which is included in stay. If available, car rental is through Alamo. Thoughtful amenities for families, including pack n play crib, beach chairs/toys/umbrella/towels, and picnic supplies. Easy walk to 2 beaches and a playground. Very safe and lovely area. --- MANAGER'S RESPONSE: Mahalo, Jen!! It was a pleasure hosting you and we look forward to your return! Aloha!!
View Property: REGENCY 810
Reviewed: Feb 17, 2020
Property Manager
Guest review taken from VRBO on 2/7/20 for Kiahuna Plantation 313 --- We enjoyed Kiahuna Plantation 313 very much. Its location on the top floor afforded some views of the ocean and overlooked the beautiful gardens. Since it is also an end unit it was a pretty quiet. It was within easy walking distance to the beach as well as to restaurants. We enjoyed the use of the gym and pool at the Beach Club which is included in the price of the condo. The condo is well equipped with beach and kitchen amenities. The property managers were very responsive to requests. This is our eleventh time to Kauai but our first at Kiahuna Plantation. We would stay here again. --- MANAGER'S RESPONSE: Mahalo, Diane!! We appreciate it! Aloha!!
Property
Guest review taken from VRBO on 2/7/20 for Kiahuna Plantation 313 --- We enjoyed Kiahuna Plantation 313 very much. Its location on the top floor afforded some views of the ocean and overlooked the beautiful gardens. Since it is also an end unit it was a pretty quiet. It was within easy walking distance to the beach as well as to restaurants. We enjoyed the use of the gym and pool at the Beach Club which is included in the price of the condo. The condo is well equipped with beach and kitchen amenities. The property managers were very responsive to requests. This is our eleventh time to Kauai but our first at Kiahuna Plantation. We would stay here again. --- MANAGER'S RESPONSE: Mahalo, Diane!! We appreciate it! Aloha!!
View Property: KIAHUNA PLANTATION 313
Reviewed: Feb 17, 2020
Property Manager
Guest review taken from VRBO on 2/6/20 for Regency 120 --- This particular unit was extremely nice and really felt like a home away from home! We planned meals for the kitchen and grills and we were not disappointed on the supplies we needed to make great meals!! The wood furniture was a really nice touch and we all loved it!! The location was perfect for our weekend getaway needs. A short walk to Poipu & Brennecke's Beach. Lots of good restaurants within walking distance. The pools were really nice and not very crowded. There is a lot to do on Kauai if you research. Our short trip included snorkeling, scuba diving, and a boat ride. --- MANAGER'S RESPONSE: Mahalo, Tiffany!! We're happy you enjoyed the amenities and that you had a memorable adventure on Kauai! Until next time! Aloha!!
Property
Guest review taken from VRBO on 2/6/20 for Regency 120 --- This particular unit was extremely nice and really felt like a home away from home! We planned meals for the kitchen and grills and we were not disappointed on the supplies we needed to make great meals!! The wood furniture was a really nice touch and we all loved it!! The location was perfect for our weekend getaway needs. A short walk to Poipu & Brennecke's Beach. Lots of good restaurants within walking distance. The pools were really nice and not very crowded. There is a lot to do on Kauai if you research. Our short trip included snorkeling, scuba diving, and a boat ride. --- MANAGER'S RESPONSE: Mahalo, Tiffany!! We're happy you enjoyed the amenities and that you had a memorable adventure on Kauai! Until next time! Aloha!!
View Property: REGENCY 120
Reviewed: Feb 17, 2020
Property Manager
Guest review taken from Airbnb on 2/9/20 for Hale Moku --- LOCATION!! This house is all about location. I dont believe you could find a better one on Kauai. We spent most of our time on the amazing deck watching the sea turtles, the whales, and the spinner dolphins, who put on an amazing show for us one afternoon. Our family was there to celebrate my husbands 70th birthday. There was plenty of room for all of us, which included our three daughters, husbands, and three grandchildren. Be warned that the twin bedroom does not have a door, only privacy curtains, which was fine as a bedroom for our grandchildren, but made for early morning wake ups for all of us. Thanks to Judith and Amy for quick responses to my texts and for providing us with a late checkout. Their wonderful welcome gifts were appreciated and enjoyed by all of us. This house helped to make for a very memorable trip for all of us! --- MANAGER'S RESPONSE: Mahalo, Diane, for the wonderful review!! We appreciate it and you were all amazing guests! Aloha!!
Property
Guest review taken from Airbnb on 2/9/20 for Hale Moku --- LOCATION!! This house is all about location. I dont believe you could find a better one on Kauai. We spent most of our time on the amazing deck watching the sea turtles, the whales, and the spinner dolphins, who put on an amazing show for us one afternoon. Our family was there to celebrate my husbands 70th birthday. There was plenty of room for all of us, which included our three daughters, husbands, and three grandchildren. Be warned that the twin bedroom does not have a door, only privacy curtains, which was fine as a bedroom for our grandchildren, but made for early morning wake ups for all of us. Thanks to Judith and Amy for quick responses to my texts and for providing us with a late checkout. Their wonderful welcome gifts were appreciated and enjoyed by all of us. This house helped to make for a very memorable trip for all of us! --- MANAGER'S RESPONSE: Mahalo, Diane, for the wonderful review!! We appreciate it and you were all amazing guests! Aloha!!
View Property: HALE MOKU
Reviewed: Feb 17, 2020
Property Manager
Gust review taken from Airbnb on 2/9/20 for Pili Mai 15H --- Pili Mai 15H is a very nice space. Conveniently located next to a shopping center with great eats. And only 1 mile away from even more stores and restaurants. Our favorites are Keoki's Paradise, Makai sushi and Anake's juice bar (the lattet are in Kukui'ula grocery store). You can walk to the beach in maybe 1/3 mile. I don't find that one needs AC in Hawaii except maybe in the summer, however, we were traveling with an infant and it helped to have AC when we wanted to close his bedroom windows to block out any noise (the location is not noisy but my son goes to bed at 7:30pm). The owner has beach toys and boogie boards, beach chairs, and a wagon for you to use - great if you have kids and have to lug all their gear to the beach. This unit also has an All Cooker, Ninja blender, and a pack n play crib. This is a great unit if you have kids because it is on the ground floor and has an enclosed lanai. My son burned all his energy chasing feral chickens on the lanai and then had great naps (PS If you don't like chickens, don't come to Kauai). Great Vacation Retreats provides many nice touches that will make your stay easy, such as local Kauai coffee, shampoo, conditioner, soap, and paper towels galore. The beds are very comfortable. You will sleep like a king. --- MANAGER'S RESPONSE: Mahalo, Tiffany!! Your review is amazing and we appreciate the detail put into it! We look forward to your return visit! Aloha!!
Property
Gust review taken from Airbnb on 2/9/20 for Pili Mai 15H --- Pili Mai 15H is a very nice space. Conveniently located next to a shopping center with great eats. And only 1 mile away from even more stores and restaurants. Our favorites are Keoki's Paradise, Makai sushi and Anake's juice bar (the lattet are in Kukui'ula grocery store). You can walk to the beach in maybe 1/3 mile. I don't find that one needs AC in Hawaii except maybe in the summer, however, we were traveling with an infant and it helped to have AC when we wanted to close his bedroom windows to block out any noise (the location is not noisy but my son goes to bed at 7:30pm). The owner has beach toys and boogie boards, beach chairs, and a wagon for you to use - great if you have kids and have to lug all their gear to the beach. This unit also has an All Cooker, Ninja blender, and a pack n play crib. This is a great unit if you have kids because it is on the ground floor and has an enclosed lanai. My son burned all his energy chasing feral chickens on the lanai and then had great naps (PS If you don't like chickens, don't come to Kauai). Great Vacation Retreats provides many nice touches that will make your stay easy, such as local Kauai coffee, shampoo, conditioner, soap, and paper towels galore. The beds are very comfortable. You will sleep like a king. --- MANAGER'S RESPONSE: Mahalo, Tiffany!! Your review is amazing and we appreciate the detail put into it! We look forward to your return visit! Aloha!!
View Property: PILI MAI 15H
Windsor, US
Reviewed: Feb 14, 2020
Reviewed: Feb 14, 2020
Property Manager
Very responsive and professional! Available at all times if needed. --- MANAGER'S RESPONSE: Mahalo, Maureen!!
Property
We loved it - without a doubt, one of the nicest vacation rentals we have ever stayed in! --- MANAGER'S RESPONSE: Mahalo, Maureen!!
View Property: PILI MAI 7C
Milbank, US
Reviewed: Feb 13, 2020
Property Manager
VERY prompt in responding to our questions/requests. We made two requests for updating of our car rental and they took care of it immediately. --- MANAGER'S RESPONSE: Mahalo, Beth!! Glad we could help! Aloha!!
Property
Really enjoyed our four day stay here and appreciated that BBQ grills were available for use. --- MANAGER'S RESPONSE: Mahalo, Beth!!
View Property: WAIKOMO STREAMS 202
Houston, US
Reviewed: Feb 12, 2020
Property Manager
I did not work with any one particular person, but any question I had was answered and everything was seamless. --- MANAGER'S RESPONSE: Mahalo, Shannon!!
Property
I LOVED EVERYTHING ABOUT MY STAY AT PUU POA 105. That pretty much sums it up! --- MANAGER'S RESPONSE: Mahalo, Shannon!! We appreciate it! Aloha!!
View Property: PUU POA 105
Reviewed: Feb 12, 2020
Property Manager
Guest review taken from VRBO on 2/3/20 for Pili Mai 7H --- Enjoyed our stay very much. The apartment was very well equipped and we lacked for nothing. We appreciated the beach chairs, umbrella, ice chest and boogie board. They thought of everything! Nice being so close to the pool and an easy walk to the Poipu shopping village. Would stay there again. --- MANAGER'S RESPONSE: Mahalo, Jane!! We appreciate your review and we look forward to your return! Aloha!!
Property
Guest review taken from VRBO on 2/3/20 for Pili Mai 7H --- Enjoyed our stay very much. The apartment was very well equipped and we lacked for nothing. We appreciated the beach chairs, umbrella, ice chest and boogie board. They thought of everything! Nice being so close to the pool and an easy walk to the Poipu shopping village. Would stay there again. --- MANAGER'S RESPONSE: Mahalo, Jane!! We appreciate your review and we look forward to your return! Aloha!!
View Property: PILI MAI 7H
Reviewed: Feb 12, 2020
Property Manager
Guest review taken from Airbnb on 2/3/20 for Puu Poa 105 --- This property looks impressive online, but it is even better in person. The owners spared no expense in decorating and stocking this unit. Beautiful furniture and decor, and high end appliances and knives, etc. Far beyond your basic VRBO set up, especially with initial set up supplies like paper towels, toilet paper, dish soap, etc. They even supplied laundry detergent and dryer sheets! I would definitely stay here again - fell in love with this place! --- MANAGER'S RESPONSE: Mahalo, Shannon!! We're happy that the condo met your expectations for your trip and that you were well taken care of! Aloha!!
Property
Guest review taken from Airbnb on 2/3/20 for Puu Poa 105 --- This property looks impressive online, but it is even better in person. The owners spared no expense in decorating and stocking this unit. Beautiful furniture and decor, and high end appliances and knives, etc. Far beyond your basic VRBO set up, especially with initial set up supplies like paper towels, toilet paper, dish soap, etc. They even supplied laundry detergent and dryer sheets! I would definitely stay here again - fell in love with this place! --- MANAGER'S RESPONSE: Mahalo, Shannon!! We're happy that the condo met your expectations for your trip and that you were well taken care of! Aloha!!
View Property: PUU POA 105
Reviewed: Feb 12, 2020
Property Manager
Guest review taken from Airbnb on 2/3/20 for Sunset Kahili 303 --- WOW!! This place surpassed our expectations. It was clean, well-located, had great amenities and the view CAN NOT be beat. From the balcony we saw whales literally every day, a couple pods of dolphins, and sea turtles in the ocean. The sunsets were amazing from the balcony. The apartment/condo had everything you could want: beach towels, a toaster, coffee maker, microwave, dishwasher, clothes washer and dryer, a full size fridge, etc. The place had everything we could want or need. And the view was to die for. I was SOOO happy we stayed here. --- MANAGER'S RESPONSE: Mahalo, Becky!! What an amazing review! We strive to give our guests a positive and memorable experience and it's great that we were able to accomplish that for your stay! Until next time, Becky. Aloha!!
Property
Guest review taken from Airbnb on 2/3/20 for Sunset Kahili 303 --- WOW!! This place surpassed our expectations. It was clean, well-located, had great amenities and the view CAN NOT be beat. From the balcony we saw whales literally every day, a couple pods of dolphins, and sea turtles in the ocean. The sunsets were amazing from the balcony. The apartment/condo had everything you could want: beach towels, a toaster, coffee maker, microwave, dishwasher, clothes washer and dryer, a full size fridge, etc. The place had everything we could want or need. And the view was to die for. I was SOOO happy we stayed here. --- MANAGER'S RESPONSE: Mahalo, Becky!! What an amazing review! We strive to give our guests a positive and memorable experience and it's great that we were able to accomplish that for your stay! Until next time, Becky. Aloha!!
View Property: SUNSET KAHILI 303
Reviewed: Feb 12, 2020
Property Manager
Guest review taken rom Airbnb on 2/7/20 for Kiahuna Plantation 325 --- Wonderful space , access to athletic club , car rental and beach equipment. Awesome ! --- MANAGER'S RESPONSE: Mahalo, Melanie!!
Property
Guest review taken rom Airbnb on 2/7/20 for Kiahuna Plantation 325 --- Wonderful space , access to athletic club , car rental and beach equipment. Awesome ! --- MANAGER'S RESPONSE: Mahalo, Melanie!!
View Property: KIAHUNA PLANTATION 325
Reviewed: Feb 12, 2020
Property Manager
Guest review taken from Airbnb on 2/7/20 for Pili Aloha --- A beautiful home! My family of four felt super comfortable and loved the houses layout. The kitchen was a dream to use, and had everything we could want. Love the location, just a few minute drive to Poipu Beach. The hosts communication was super as well! --- MANAGER'S RESPONSE: Mahalo, Tony, for your review!! It has been a pleasure hosting you and we look forward to working with you, again, in the near future! Aloha!!
Property
Guest review taken from Airbnb on 2/7/20 for Pili Aloha --- A beautiful home! My family of four felt super comfortable and loved the houses layout. The kitchen was a dream to use, and had everything we could want. Love the location, just a few minute drive to Poipu Beach. The hosts communication was super as well! --- MANAGER'S RESPONSE: Mahalo, Tony, for your review!! It has been a pleasure hosting you and we look forward to working with you, again, in the near future! Aloha!!
View Property: PILI ALOHA
Oakdale, US
Reviewed: Feb 11, 2020
Sonora, US
Reviewed: Feb 10, 2020
Koloa, US
Reviewed: Feb 10, 2020
Milton, US
Reviewed: Feb 10, 2020
Property Manager
When our key card did not work, security came within 5 minutes to help us get into the unit. --- MANAGER'S RESPONSE: Mahalo, Cindy!! Glad we were able to assist! Aloha!!
View Property: KIAHUNA PLANTATION 130
Delta, CA
Reviewed: Feb 9, 2020
Property Manager
They were helpful when we could reach them. It is a serious inconvenience that the apratment does not have a working landline phone. --- MANAGER'S RESPONSE: Mahalo, John for the feedback! We will look into the landline! Aloha!
Property
Needs a major reworking. Old, shabby are the adjectives that come to mind. Particularly could use lighting on the balcony and in the living room. Could use some instructions for the airconditioning and heating. --- MANAGER'S RESPONSE: Mahalo, John for the feedback! We will work together with maintenance to address the comments! Aloha!
View Property: KUHIO SHORES 416
Saleni, US
Reviewed: Feb 9, 2020
Reviewed: Feb 9, 2020
Property Manager
Warm and friendly
Property
Would like some guidance on good coffee places and dining. Also grocery store.
View Property: KIAHUNA PLANTATION 248