Guest Reviews

Reviewed: Jan 7, 2020
Property Manager
Guest review taken from Airbnb on 12/30/19 for Puu Poa 105 --- We chose the condo was a very correct choice, the environment is beautiful and quiet, its excellent geographical location, through a trail can be very easy to reach the beach, and it's also easy to drive to the Hanalei, the Kalalau Trail, the Kilauea Lighthouse, the Queen's Bath, all of that.A few minutes' drive to the supermarket at the Princeville center. The condo is beautiful, clean and fully equipped, just like living in your own home, without any inconvenience, even many beach sports facilities in the room, it is perfect. In addition, the process of booking the condo went very smoothly, and the landlord explained everything we wanted to know in detail.After we checked out, we left important documents in the condo. The landlord promptly mailed it to oahu, where we later traveled, We are very grateful to her. By the way, the condo also includes free use of a car, which is a great service.If we ever visit kauai again, we will definitely choose to stay here:) --- MANAGER'S REPONSE: Mahalo for you incredible review!! We are truly grateful and appreciate it! We hope to work with you, again, in the near future! Aloha!!
Property
Guest review taken from Airbnb on 12/30/19 for Puu Poa 105 --- We chose the condo was a very correct choice, the environment is beautiful and quiet, its excellent geographical location, through a trail can be very easy to reach the beach, and it's also easy to drive to the Hanalei, the Kalalau Trail, the Kilauea Lighthouse, the Queen's Bath, all of that.A few minutes' drive to the supermarket at the Princeville center. The condo is beautiful, clean and fully equipped, just like living in your own home, without any inconvenience, even many beach sports facilities in the room, it is perfect. In addition, the process of booking the condo went very smoothly, and the landlord explained everything we wanted to know in detail.After we checked out, we left important documents in the condo. The landlord promptly mailed it to oahu, where we later traveled, We are very grateful to her. By the way, the condo also includes free use of a car, which is a great service.If we ever visit kauai again, we will definitely choose to stay here:) --- MANAGER'S REPONSE: Mahalo for you incredible review!! We are truly grateful and appreciate it! We hope to work with you, again, in the near future! Aloha!!
View Property: PUU POA 105
Reviewed: Jan 7, 2020
Property Manager
Guest review taken from VRBO on 1/2/20 for Pili Mai 12I --- Slice of heaven in Poipu. Our vacation to Kauai was perfect due in no small part to the perfection of the lovely property we stayed in at Pili Mai. It was very spacious and wonderfully furnished with everything we needed and more. When we go on vacation we want to stay in a place that feels just as good as our home and this property succeeded at being a true vacation home away from home. I also loved seeing the Hawaiian ruins outside the window across the parking lot. Tip for coffee and aa bowl lovers- Little Fish down the road has delicious versions of both. --- MANAGER'S RESPONSE: Mahalo, Sean!! We're happy you had a memorable time on Kauai and a positive condo experience! We hope you make a return visit, soon! Aloha!!
Property
Guest review taken from VRBO on 1/2/20 for Pili Mai 12I --- Slice of heaven in Poipu. Our vacation to Kauai was perfect due in no small part to the perfection of the lovely property we stayed in at Pili Mai. It was very spacious and wonderfully furnished with everything we needed and more. When we go on vacation we want to stay in a place that feels just as good as our home and this property succeeded at being a true vacation home away from home. I also loved seeing the Hawaiian ruins outside the window across the parking lot. Tip for coffee and aa bowl lovers- Little Fish down the road has delicious versions of both. --- MANAGER'S RESPONSE: Mahalo, Sean!! We're happy you had a memorable time on Kauai and a positive condo experience! We hope you make a return visit, soon! Aloha!!
View Property: PILI MAI 12I
San Luis Obispo, US
Reviewed: Jan 6, 2020
Shaker Hts, US
Reviewed: Jan 6, 2020
Property Manager
Super responsive team for addressing issues (which were minor and few). They were flexible about late check out. --- MANAGER'S RESPONSE: Mahalo, Ellen!!
Property
Overall excellent! It would not take much to slightly improve cookware/ cooking utensils to give it a more luxurious feel. The split level layout of 10 E made it feel much roomier than the other condo we rented that was all on one level. --- MANAGER'S RESPONSE: Mahalo, Ellen, for the feedback!!
View Property: PILI MAI 10E
Reviewed: Jan 4, 2020
Reviewed: Jan 3, 2020
Property Manager
Very good to communication and timely responses. Judith was our main point person and she was awesome. --- MANAGER'S RESPONSE: Mahalo, Catherine!!
Property
Would highly recommend to friends and family --- MANAGER'S RESPONSE: Mahalo, Catherine!!
View Property: PILI MAI 15L
River Falls, US
Reviewed: Jan 3, 2020
Property Manager
Your team was nice, responsive and professional. That said, you need to raise your standards for your units. --- MANAGER'S RESPONSE: Mahalo, for your feedback! Your comments will be shared with the appropriate departments! Aloha!!
Property
See above comments. Love the island of Kauai. --- MANAGER'S RESPONSE: Mahalo, for your feedback! Your comments will be shared with the appropriate departments! Aloha!!
View Property: POIPU SANDS 122
Eagle, US
Reviewed: Jan 2, 2020
Koloa, US
Reviewed: Jan 2, 2020
Glenview, US
Reviewed: Jan 1, 2020
Property Manager
Excellent --- MANAGER'S RESPONSE: Mahalo, Elizabeth!!
Property
Well maintained. Landscaping around all sidewalks should be more full and lush. --- MANAGER'S RESPONSE: Mahalo, Elizabeth!!
View Property: POIPU PALMS 302
Reviewed: Dec 30, 2019
Property Manager
Guest review taken from Airbnb on 12/23/19 for Kiahuna Plantation 431 --- This unit is great and as advertised. Amy and the GVR team were excellent to deal with. We were fortunate enough to have beautiful warm weather our entire stay. So, as advertised, there is not AC in the unit - the fans help but the room does get warm with the beautiful Kauai weather. Pathways throughout the grounds makes for easy access to the beach. And this unit is quick jaunt from the Athletic Club across the street. Great to have the beach chairs and umbrella to use at the beach. Can't go wrong with the included rental vehicle either! --- MANAGER'S RESPONSE: Mahalo, Kristina!! We're happy you had a great time on Kauai and we look forward to your return! Aloha!!
Property
Guest review taken from Airbnb on 12/23/19 for Kiahuna Plantation 431 --- This unit is great and as advertised. Amy and the GVR team were excellent to deal with. We were fortunate enough to have beautiful warm weather our entire stay. So, as advertised, there is not AC in the unit - the fans help but the room does get warm with the beautiful Kauai weather. Pathways throughout the grounds makes for easy access to the beach. And this unit is quick jaunt from the Athletic Club across the street. Great to have the beach chairs and umbrella to use at the beach. Can't go wrong with the included rental vehicle either! --- MANAGER'S RESPONSE: Mahalo, Kristina!! We're happy you had a great time on Kauai and we look forward to your return! Aloha!!
View Property: KIAHUNA PLANTATION 431
Reviewed: Dec 30, 2019
Property Manager
Guest review taken from VRBO on 12/27/19 for Makahuena 5201 --- This was our first trip to Kauai and I think this place spoiled us. Daily routine was watching the sunrise from the lanai and sipping coffee until the water had turned blue, at which point we would start to spot sea turtles playing in the water about 50-75 feet away. Then we would wander out and explore the Poipu area and come back for a late lunch to watch more sea turtles and the occasional groups of dolphins. Being from Alaska, we were glad to also see the spouts and playful breaching of humpback whales in the distance. Although we enjoyed sunsets from several places on the island, again, they were best from our very own lanai. The property manager was very responsive and had set my wife and I up with an arrival gift of bubbly to celebrate our 27th wedding anniversary, which was a thoughtful touch. We would definitely enjoy a return trip to this property. --- MANAGER'S RESPONSE: Mahalo, Simon!! Definitely hard to beat that location! We're glad you enjoyed your accommodations and had a memorable wedding anniversary! We look forward to working with you, again! Aloha!!
Property
Guest review taken from VRBO on 12/27/19 for Makahuena 5201 --- This was our first trip to Kauai and I think this place spoiled us. Daily routine was watching the sunrise from the lanai and sipping coffee until the water had turned blue, at which point we would start to spot sea turtles playing in the water about 50-75 feet away. Then we would wander out and explore the Poipu area and come back for a late lunch to watch more sea turtles and the occasional groups of dolphins. Being from Alaska, we were glad to also see the spouts and playful breaching of humpback whales in the distance. Although we enjoyed sunsets from several places on the island, again, they were best from our very own lanai. The property manager was very responsive and had set my wife and I up with an arrival gift of bubbly to celebrate our 27th wedding anniversary, which was a thoughtful touch. We would definitely enjoy a return trip to this property. --- MANAGER'S RESPONSE: Mahalo, Simon!! Definitely hard to beat that location! We're glad you enjoyed your accommodations and had a memorable wedding anniversary! We look forward to working with you, again! Aloha!!
View Property: MAKAHUENA 5201
Victoria, CA
Reviewed: Dec 29, 2019
Reviewed: Dec 26, 2019
MISSION, US
Reviewed: Dec 26, 2019
Property Manager
Great communication and customer service. --- MANAGER'S RESPONSE: Mahalo, Sean!!
View Property: PILI MAI 12I
Reviewed: Dec 24, 2019
Property Manager
Guest review taken from Airbnb on 12/19/19 for Kuhio Shores 207 --- A perfect spot for travels around the island or staying around Poipu for the beaches and food. Everything about this rental was fantastic. Good amount of space, comfortable bed, easy to navigate instructions, and very helpful extras like the free car rental and the available beach gear. Highly recommend! --- MANAGER'S RESPONSE: Mahalo, Zachary!! We appreciate it! Aloha!!
Property
Guest review taken from Airbnb on 12/19/19 for Kuhio Shores 207 --- A perfect spot for travels around the island or staying around Poipu for the beaches and food. Everything about this rental was fantastic. Good amount of space, comfortable bed, easy to navigate instructions, and very helpful extras like the free car rental and the available beach gear. Highly recommend! --- MANAGER'S RESPONSE: Mahalo, Zachary!! We appreciate it! Aloha!!
View Property: KUHIO SHORES 207
Mokelumne Hill, US
Reviewed: Dec 22, 2019
Property Manager
The team was great taking care of garbage disposal not working & getting us new beach chairs. --- MANAGER'S RESPONSE: Mahalo, Dee!!
Property
We ha e stayed in #304 twice and now #204 twice. We love the quiet & locale. --- MANAGER'S RESPONSE: Mahalo, Dee!!
View Property: POIPU PALMS 204
Castle Hill, AU
Reviewed: Dec 20, 2019
Property Manager
Easy --- MANAGER'S RESPONSE: Mahalo, Raewyn!!
Property
Bliss, I hope to return --- MANAGER'S RESPONSE: Mahalo, Raewyn!!
View Property: POIPU PALMS 204
Brooklyn Park, US
Reviewed: Dec 19, 2019
San Jose, US
Reviewed: Dec 18, 2019
Property Manager
Loved receiving a text upon arrival! Made it easy to request more towels which were promptly provided! --- MANAGER'S RESPONSE: Mahalo, Donna!!
Property
Truly gorgeous location, very nicely furnished, comfortable in every way --- MANAGER'S RESPONSE: Mahalo, Donna!! We appreciate it! Aloha!!
View Property: KUHIO SHORES 303
Reviewed: Dec 18, 2019
Property Manager
Guest review taken from VRBO on 12/12/19 for Poipu Palms 302 --- Excellent property management company. From the time of first contact, responses were always prompt and very informative. Lots of info given beforehand about the property which I appreciate. Photos were pretty accurate. The view was spectacular. You can hear the waves crashing (quite loudly). I can see how some people are bothered by it coz its so loud. But Im not complaining! :) The condo itself can use an update esp the bathrooms, but everything needed was provided for. I didnt even know there was a first aid kit till the last day, which i could have used when my son had some scrapes. Property itself was older, but well maintained. They were repainting the entire building while we were there and was kind enough to leave the painting of our condo unit alone until check out. I loved that they had pretty much complete beach gear for you to use (beach umbrella, beach chairs and coolers). Also, they were very attentive enough to inform me ahead of our arrival that there will be a temporary fridge provided since the original fridge was not working properly. Nice touch to provide laundry soap and softener for new washing machine and dryer. Checking in was easy enough. They provided the code for the lockbox key ahead of time. Someone was also available to text calls or text messages if u had any questions or concerns. They were very good about keeping in touch. Overall, will definitely use this property management again! Thank you to Gigi, Angela and Amy for a wonderful stay!! I hope i didnt forget to mention anyone. --- MANAGER'S RESPONSE: Mahalo, Jennifer, for the amazing review!! It is greatly appreciated! We're happy that you enjoyed all the amenities and that your stay was as memorable as you expected. We look forward to your return! Aloha!!
Property
Guest review taken from VRBO on 12/12/19 for Poipu Palms 302 --- Excellent property management company. From the time of first contact, responses were always prompt and very informative. Lots of info given beforehand about the property which I appreciate. Photos were pretty accurate. The view was spectacular. You can hear the waves crashing (quite loudly). I can see how some people are bothered by it coz its so loud. But Im not complaining! :) The condo itself can use an update esp the bathrooms, but everything needed was provided for. I didnt even know there was a first aid kit till the last day, which i could have used when my son had some scrapes. Property itself was older, but well maintained. They were repainting the entire building while we were there and was kind enough to leave the painting of our condo unit alone until check out. I loved that they had pretty much complete beach gear for you to use (beach umbrella, beach chairs and coolers). Also, they were very attentive enough to inform me ahead of our arrival that there will be a temporary fridge provided since the original fridge was not working properly. Nice touch to provide laundry soap and softener for new washing machine and dryer. Checking in was easy enough. They provided the code for the lockbox key ahead of time. Someone was also available to text calls or text messages if u had any questions or concerns. They were very good about keeping in touch. Overall, will definitely use this property management again! Thank you to Gigi, Angela and Amy for a wonderful stay!! I hope i didnt forget to mention anyone. --- MANAGER'S RESPONSE: Mahalo, Jennifer, for the amazing review!! It is greatly appreciated! We're happy that you enjoyed all the amenities and that your stay was as memorable as you expected. We look forward to your return! Aloha!!
View Property: POIPU PALMS 302
Reviewed: Dec 18, 2019
Property Manager
Guest review taken from Airbnb on 12/14/19 for Kiahuna Plantation 335 --- This was a the perfect spot for our stay in Poipu! The unit was wonderful. Well appointed kitchen, wonderful balcony, plenty of fans (no A/C, as expected). Great view, top floor had a nice breeze the whole time. The access to the Poipu Athletic Club was awesome; we used it every day! Easy access to all the south island restaurants and golf courses. I would stay there again. --- MANAGER'S RESPONSE: Mahalo, Ryan!! Glad you had a great time on Kauai! Aloha!!
Property
Guest review taken from Airbnb on 12/14/19 for Kiahuna Plantation 335 --- This was a the perfect spot for our stay in Poipu! The unit was wonderful. Well appointed kitchen, wonderful balcony, plenty of fans (no A/C, as expected). Great view, top floor had a nice breeze the whole time. The access to the Poipu Athletic Club was awesome; we used it every day! Easy access to all the south island restaurants and golf courses. I would stay there again. --- MANAGER'S RESPONSE: Mahalo, Ryan!! Glad you had a great time on Kauai! Aloha!!
View Property: KIAHUNA PLANTATION 335
Reviewed: Dec 18, 2019
Property Manager
Guest review taken from Airbnb on 12/14/19 for Kiahuna Plantation 85 --- Fantastic condo in a great location with an unbeatable price. We loved all the amenities, the proximity to the beach, and that it was within walking distance to great restaurants (we loved RumFire, Red Salt, Beach House, Little Fish for coffee). We used the beach chairs, umbrella, beach towels, and cooler every day and they made our time at the beach so much more enjoyable. This was our first time in Hawaii and we went back and forth on whether to stay in Princeville or Poipu and whether to stay at a resort or rent a place. Were so glad we picked this placeit was so perfect for our trip and well definitely be back! --- MANAGER'S RESPONSE: Mahalo, Blair!! We're happy you enjoyed the condo and that you were able to take complete advantage of the location! Aloha!!
Property
Guest review taken from Airbnb on 12/14/19 for Kiahuna Plantation 85 --- Fantastic condo in a great location with an unbeatable price. We loved all the amenities, the proximity to the beach, and that it was within walking distance to great restaurants (we loved RumFire, Red Salt, Beach House, Little Fish for coffee). We used the beach chairs, umbrella, beach towels, and cooler every day and they made our time at the beach so much more enjoyable. This was our first time in Hawaii and we went back and forth on whether to stay in Princeville or Poipu and whether to stay at a resort or rent a place. Were so glad we picked this placeit was so perfect for our trip and well definitely be back! --- MANAGER'S RESPONSE: Mahalo, Blair!! We're happy you enjoyed the condo and that you were able to take complete advantage of the location! Aloha!!
View Property: KIAHUNA PLANTATION 85
Reviewed: Dec 18, 2019
Property Manager
Guest review taken from Airbnb on 12/18/19 for Poipu Sands 513 --- This condo is amazing! Super close to the beach. We loved watching the sunrise right from the patio. We never went to the pool/jacuzzi because there are so many great beaches in Kauai and the snorkeling was awesome. You will not be disappointed if you rent this condo. Truly amazing. Well be back! --- MANAGER'S RESPONSE: Mahalo, Doreena!! We appreciate it! Aloha!!
Property
Guest review taken from Airbnb on 12/18/19 for Poipu Sands 513 --- This condo is amazing! Super close to the beach. We loved watching the sunrise right from the patio. We never went to the pool/jacuzzi because there are so many great beaches in Kauai and the snorkeling was awesome. You will not be disappointed if you rent this condo. Truly amazing. Well be back! --- MANAGER'S RESPONSE: Mahalo, Doreena!! We appreciate it! Aloha!!
View Property: POIPU SANDS 513
Battersea, CA
Reviewed: Dec 17, 2019