Guest Reviews

North Branch, US
Reviewed: Oct 20, 2019
Reviewed: Oct 19, 2019
Property Manager
I thought great vacation was very responsive and communicative. I appreciated the quick responses to all of our questions. --- MANAGER'S RESPONSE: Mahalo, Krysten!!
View Property: POIPU SANDS 214
Reviewed: Oct 19, 2019
Property Manager
Easy check in and check out process. Available if needed. --- MANAGER'S RESPONSE: Mahalo, Dottie!!
Property
Loved it!!! 5 min from beach , pool and hottub as well as shopping center and multiple restaurants Place had basics. Small gifts provided. Has tv and internet for the rainy days --- MANAGER'S RESPONSE: Mahalo, Dottie!! Come and visit again, soon! Aloha!!
View Property: KIAHUNA PLANTATION 248
Reviewed: Oct 17, 2019
Property Manager
Easy to communicate, knowledgeable and very helpful. --- MANAGER'S RESPONSE: Mahalo, Aliyah!!
Property
Had an amazing time. We had everything we needed and more. I would love to come back to this exact place when in to Kauai. --- MANAGER'S RESPONSE: Mahalo, Aliyah!!
View Property: PILI MAI 12H
Blaine, US
Reviewed: Oct 17, 2019
Property Manager
All members of your team were extremely pleasant, professional, and competent. --- MANAGER'S RESPONSE: Mahalo, Kirby!!
Property
Outstanding location but the lack of adequate air conditioning is a deal breaker for staying there again. --- MANAGER'S RESPONSE: Mahalo, Kirby!!
View Property: POIPU SHORES 101A
Reviewed: Oct 16, 2019
Property Manager
Guest review taken from Airbnb on 10/11/19 for Kahala 132 --- Great overall... Great Location! Thoughtful touches! Great Communication! We had wonderful stay at Kahala. The location, space, and amenities were great and really made this unit very special. We enjoyed the birds that came to greet us every morning and the view of the ocean from the lanai. We were never in need of any linens, towels, pillows, etc. It was very obvious that GVR thinks of everything that makes for a great vacation! BEST PARTS: --The VIEWS were great, straight shot to the ocean, which the pool right below our lanai. --Checking-in to the unit was FLAWLESS, and we were able to do it on our own. --Communication between GVR's team was very QUICK, and they always followed up to every inquiry. --GVR provides a Welcome Package when you arrive.. it was so sweet and thoughtful. They also provided a digital and printed Welcome Booklet which was super helpful to have before and during our stay. I give GVR's team 5 stars on this alone because we've never experienced this level of detail with any other stay. --They really think of EVERYTHING. This unit was complete with everything you need while you're away from home. We were pleasantly surprised with how homely this unit was without feeling like you're staying in someone's actual home. --Although there were many options to choose from, one of the main reasons we chose this rental was because of the FREE RENTAL CAR... I mean, we thought it might be too good to be true.. but honestly, it came with a free rental car! GVR arranged the whole setup and all we had to do was provide our driver's information to the car rental company and we picked it up once we arrived to the island. Fantastic and saved us some money as well. PLEASE NOTE: --There are 3 flights of stairs to this unit. One to get up to the front door, then two more short flights to get up to the first floor of the unit. (We didn't know this and were a bit surprised) There's also another narrow flight of stairs to get up to the bedroom with the twin beds.. So just be aware if you're bringing lots of luggage or if stairs are troublesome for you. --This unit only has room A/C's for the bedrooms. All other spaces are only cooled by fans, and they provide PLENTY of fans. But it still gets a bit warm during the hottest parts of the day and the humidity can sometimes get rough. Once again, everything else about our stay was 100% lovely and much appreciated. I do hope to rent from the GVR team again on our next trip to Kauai. Staying at Kahala helped to make our vacation great :) --- MANAGER'S RESPONSE: Mahalo, Britt!! We appreciate your very detailed review! It's awesome! We hope to work with you, again, soon! Aloha!!
Property
Guest review taken from Airbnb on 10/11/19 for Kahala 132 --- Great overall... Great Location! Thoughtful touches! Great Communication! We had wonderful stay at Kahala. The location, space, and amenities were great and really made this unit very special. We enjoyed the birds that came to greet us every morning and the view of the ocean from the lanai. We were never in need of any linens, towels, pillows, etc. It was very obvious that GVR thinks of everything that makes for a great vacation! BEST PARTS: --The VIEWS were great, straight shot to the ocean, which the pool right below our lanai. --Checking-in to the unit was FLAWLESS, and we were able to do it on our own. --Communication between GVR's team was very QUICK, and they always followed up to every inquiry. --GVR provides a Welcome Package when you arrive.. it was so sweet and thoughtful. They also provided a digital and printed Welcome Booklet which was super helpful to have before and during our stay. I give GVR's team 5 stars on this alone because we've never experienced this level of detail with any other stay. --They really think of EVERYTHING. This unit was complete with everything you need while you're away from home. We were pleasantly surprised with how homely this unit was without feeling like you're staying in someone's actual home. --Although there were many options to choose from, one of the main reasons we chose this rental was because of the FREE RENTAL CAR... I mean, we thought it might be too good to be true.. but honestly, it came with a free rental car! GVR arranged the whole setup and all we had to do was provide our driver's information to the car rental company and we picked it up once we arrived to the island. Fantastic and saved us some money as well. PLEASE NOTE: --There are 3 flights of stairs to this unit. One to get up to the front door, then two more short flights to get up to the first floor of the unit. (We didn't know this and were a bit surprised) There's also another narrow flight of stairs to get up to the bedroom with the twin beds.. So just be aware if you're bringing lots of luggage or if stairs are troublesome for you. --This unit only has room A/C's for the bedrooms. All other spaces are only cooled by fans, and they provide PLENTY of fans. But it still gets a bit warm during the hottest parts of the day and the humidity can sometimes get rough. Once again, everything else about our stay was 100% lovely and much appreciated. I do hope to rent from the GVR team again on our next trip to Kauai. Staying at Kahala helped to make our vacation great :) --- MANAGER'S RESPONSE: Mahalo, Britt!! We appreciate your very detailed review! It's awesome! We hope to work with you, again, soon! Aloha!!
View Property: KAHALA 132
Reviewed: Oct 16, 2019
Property Manager
Guest review taken from Airbnb on 10/12/19 for Poipu Palms 302 --- We had a wonderful time here! The pool area is amazing! Watching the Sea turtles during the day and the stars at night... priceless! Location was perfect to easily explore the island. The condo was quiet and clean. The hosts were very responsive to our requests. In general, the accommodations are true to the photos and description. --- MANAGER' SRESPONSE: Mahalo, Julie!! We appreciate ti! Aloha!!
Property
Guest review taken from Airbnb on 10/12/19 for Poipu Palms 302 --- We had a wonderful time here! The pool area is amazing! Watching the Sea turtles during the day and the stars at night... priceless! Location was perfect to easily explore the island. The condo was quiet and clean. The hosts were very responsive to our requests. In general, the accommodations are true to the photos and description. --- MANAGER' SRESPONSE: Mahalo, Julie!! We appreciate ti! Aloha!!
View Property: POIPU PALMS 302
Reviewed: Oct 16, 2019
Property Manager
Guest review taken from Airbnb on 10/13/19 for Kiahuna Plantation 436 --- It was a very nice apartment with all you need. We are allowed to use the Poipu Athletic Club and played tennis/did some sports in the morning and enjoyed it a lot. You also have a car rental included which we appreciated a lot! Everything was very well organised. Communication was very reliable. Thank you for the stay, def. recommendable!!! --- MANAGER'S RESPONSE: Mahalo, Sarah!!We're happy that you made full use of the amenities! Sounds like you had a lot of fun! We look forward to working with you, again! Aloha!!
Property
Guest review taken from Airbnb on 10/13/19 for Kiahuna Plantation 436 --- It was a very nice apartment with all you need. We are allowed to use the Poipu Athletic Club and played tennis/did some sports in the morning and enjoyed it a lot. You also have a car rental included which we appreciated a lot! Everything was very well organised. Communication was very reliable. Thank you for the stay, def. recommendable!!! --- MANAGER'S RESPONSE: Mahalo, Sarah!!We're happy that you made full use of the amenities! Sounds like you had a lot of fun! We look forward to working with you, again! Aloha!!
View Property: KIAHUNA PLANTATION 436
Reviewed: Oct 16, 2019
Property Manager
Guest review taken from Airbnb on 10/14/19 for Kuhio Shores 416 --- It was our first visit to Kauai and Kuhio Shores 416 was a perfect spot to call home during our visit. The unit was clean and comfortable, the ocean views and sunsets were incredible, and the location was central to all we wanted to see. Including the rental car in the deal was a great bonus! We would recommend this unit to others and would happily stay here again when we return to Kauai. --- MANAGER'S RESPONSE: Mahalo, Suzanne!! It's been a pleasure! Aloha!!
Property
Guest review taken from Airbnb on 10/14/19 for Kuhio Shores 416 --- It was our first visit to Kauai and Kuhio Shores 416 was a perfect spot to call home during our visit. The unit was clean and comfortable, the ocean views and sunsets were incredible, and the location was central to all we wanted to see. Including the rental car in the deal was a great bonus! We would recommend this unit to others and would happily stay here again when we return to Kauai. --- MANAGER'S RESPONSE: Mahalo, Suzanne!! It's been a pleasure! Aloha!!
View Property: KUHIO SHORES 416
Howard Beach, US
Reviewed: Oct 15, 2019
Property Manager
Amy DeLeon was awesome helping me with everything I needed and got it done quickly! --- MANAGER'S RESPONSE: Mahalo, Rachel!! You have been great guests! Aloha!!
Property
Would definitely stay again and recommend to all my friends and family about GVR. --- MANAGER'S RESPONSE: Mahalo, Rachel!! We appreciate it! Aloha!!
View Property: KIAHUNA PLANTATION 312
Reviewed: Oct 15, 2019
Property Manager
Guest review taken from Airbnb on 10/8/19 for Kuhio Shores 201 --- Hands down the best Airbnb weve ever stayed at! The views are unparalleled and their local touches and detailed information was wonderful. Their location was right in the middle of where we want to be in regards to driving either to Princeville or Waimea Valley. In regards to shops and restaurants, there are plenty around the area where it is located and a pretty nice restaurant is located right behind the condos. We would love to stay here again :) Wonderful! --- MANAGER'S RESPONSE: Mahalo, Akiko!! You have been great guests! Aloha!!
Property
Guest review taken from Airbnb on 10/8/19 for Kuhio Shores 201 --- Hands down the best Airbnb weve ever stayed at! The views are unparalleled and their local touches and detailed information was wonderful. Their location was right in the middle of where we want to be in regards to driving either to Princeville or Waimea Valley. In regards to shops and restaurants, there are plenty around the area where it is located and a pretty nice restaurant is located right behind the condos. We would love to stay here again :) Wonderful! --- MANAGER'S RESPONSE: Mahalo, Akiko!! You have been great guests! Aloha!!
View Property: KUHIO SHORES 201
Reviewed: Oct 15, 2019
Property Manager
Guest review taken from Airbnb on 10/8/19 for Kiahuna Plantation 436 --- Great place in a convenient part of the south side of the island. Traveling with a kiddo, this place was very ideal since we were walking distance to beaches, shops, restaurants, a pool/athletic club. No air conditioning but not necessary after having fans on and windows open. And it was an easy check in/out. And fast communication when we locked ourselves out. --- MANAGER'S RESPONSE: Mahalo, Sandy!! We look forward to your return! Aloha!!
Property
Guest review taken from Airbnb on 10/8/19 for Kiahuna Plantation 436 --- Great place in a convenient part of the south side of the island. Traveling with a kiddo, this place was very ideal since we were walking distance to beaches, shops, restaurants, a pool/athletic club. No air conditioning but not necessary after having fans on and windows open. And it was an easy check in/out. And fast communication when we locked ourselves out. --- MANAGER'S RESPONSE: Mahalo, Sandy!! We look forward to your return! Aloha!!
View Property: KIAHUNA PLANTATION 436
Reviewed: Oct 15, 2019
Property Manager
Guest review taken from Airbnb on 10/9/19 for Kuhio Shores 207 --- Kuhio Shores #207 was fantastic! We spent the first part of our Kauai vacation here and it was just what we needed to start our 25th anniversary celebration! The condo is super clean, the kitchen had everything we needed and more, and the A/C worked great when we needed it. Every night we left the lanai door open and were lulled to sleep by the ocean waves! The owners supply 2 beach mats, small ice chest, beach umbrella, 2 beach chairs and a boogie board! This is super kind to those of us traveling from states where we don't own beach toys! We loved the location and saw so many beautiful sights on the south shore. Perhaps we'll make it to Kauai again and we'd definitely request staying here! Mahalo!!! --- MANAGER'S RESPONSE: Mahalo, Kelly!! We're happy you had an awesome time on Kauai and that you enjoyed your accommodations! Aloha!!
Property
Guest review taken from Airbnb on 10/9/19 for Kuhio Shores 207 --- Kuhio Shores #207 was fantastic! We spent the first part of our Kauai vacation here and it was just what we needed to start our 25th anniversary celebration! The condo is super clean, the kitchen had everything we needed and more, and the A/C worked great when we needed it. Every night we left the lanai door open and were lulled to sleep by the ocean waves! The owners supply 2 beach mats, small ice chest, beach umbrella, 2 beach chairs and a boogie board! This is super kind to those of us traveling from states where we don't own beach toys! We loved the location and saw so many beautiful sights on the south shore. Perhaps we'll make it to Kauai again and we'd definitely request staying here! Mahalo!!! --- MANAGER'S RESPONSE: Mahalo, Kelly!! We're happy you had an awesome time on Kauai and that you enjoyed your accommodations! Aloha!!
View Property: KUHIO SHORES 207
Howard Beach, US
Reviewed: Oct 14, 2019
Property Manager
Amy DeLeon has been very helpful and patient working with me. --- MANAGER'S RESPONSE: Mahalo, Rachel!! We'll make sure she receives your comment! Aloha!!
Property
Would come back again ! --- MANAGER'S RESPONSE: Mahalo, Rachel!!
View Property: KUHIO SHORES 201
Reviewed: Oct 14, 2019
Property Manager
The team members were great and very quick to respond to my request while staying in the unit. --- MANAGER'S RESPONSE: Mahalo, Patti!!
View Property: KIAHUNA PLANTATION 307
Reviewed: Oct 14, 2019
Akron, US
Reviewed: Oct 14, 2019
Property Manager
staff was great and quick respons time --- MANAGER'S RESPONSE: Mahalo, Paul!!
Property
had a wonderful time, have stayed at these condos prior, but first time at this unit and by far its amazing --- MANAGER'S RESPONSE: Mahalo, Paul!!
View Property: POIPU SHORES 101C
Reviewed: Oct 14, 2019
Property Manager
I did everything online or via text - everyone got back to me in a timely fashion if not immediately!! --- MANAGER'S RESPONSE: Mahalo, Robyn!!
Property
Loved the location & all the amenities --- MANAGER'S RESPONSE: Mahalo, Robyn!!
View Property: KIAHUNA PLANTATION 307
Koloa, US
Reviewed: Oct 14, 2019
Property Manager
Excellent prompt communication --- MANAGER'S RESPONSE: Mahalo, Pip!!
Property
We had a fabulous family holiday --- MANAGER'S RESPONSE: Mahalo, Pip!!
View Property: HALE MOMO
Koloa, US
Reviewed: Oct 14, 2019
Property Manager
They have been VERY responsive and helpful. --- MANAGER'S RESPONSE: Mahalo, Jane!!
Property
Great time! --- MANAGER'S RESPONSE: Mahalo, Jane!!
View Property: MANAKO HALE ESTATE
Santa Rosa, US
Reviewed: Oct 12, 2019
Property Manager
Its always a pleasure to do business with Great Vacation Retreats. Staff is extremely helpful and pleasant. --- MANAGER'S RESPONSE: Mahalo, Tim!! Likewise, it always a pleasure to host you! Aloha!!
View Property: KIAHUNA PLANTATION 156
Koloa, US
Reviewed: Oct 12, 2019
Property Manager
Extremely professional and hassle free. --- MANAGER'S RESPONSE: Mahalo, Michelle and Renaldo!!
Property
Unfortunately, the tenants above us were keeping us up at night. You can hear all movements and stomping around. They were even out on the balcony speaking very loud. --- MANAGER'S RESPONSE: Mahalo, Michelle and Renaldo, for the feedback! We apologize for the inconvenience that you encountered, but we hope that did not deter you from enjoying your time on Kauai! Aloha!!
View Property: PILI MAI 12H
Ypsilanti , US
Reviewed: Oct 11, 2019
Phoenix, US
Reviewed: Oct 11, 2019
Property Manager
First rate customer service, just like last year. --- MANAGER'S RESPONSE: Mahalo, James!!
Property
Beautiful unit with all of the amenities makes you feel right at home. We're never anxious to get back to our hotel rooms on prior trips, but actually looked forward to returning to this property since we could spread out, cook, wash our clothes, and use the beautiful pool/hot tub. --- MANAGER'S RESPONSE: Mahalo, James!! We appreciate it and we look forward to working with you, again! Aloha!!
View Property: PILI MAI 15H
Reviewed: Oct 10, 2019
Property Manager
Guest review taken from Airbnb on 10/5/19 for Manualoha 609 --- My family and i stayed here for 5 days and had the most incredible time! We were only a 5 minute walk to the beach and a 2 minute walk to the pool (which overlooked the ocean). The home itself exceeded our expectations. Waking up in the morning and looking out the window to see the ocean and the trees was a perfect way to start our day. The icing on the cake was that the home rental came with a car rental from Alamo. We will DEFINITELY be staying here again when we go back out in December! MANAGER'S RESPONSE: Mahalo, Danielle!! You have been amazing guests and we look forward to your return! Aloha!!
Property
Guest review taken from Airbnb on 10/5/19 for Manualoha 609 --- My family and i stayed here for 5 days and had the most incredible time! We were only a 5 minute walk to the beach and a 2 minute walk to the pool (which overlooked the ocean). The home itself exceeded our expectations. Waking up in the morning and looking out the window to see the ocean and the trees was a perfect way to start our day. The icing on the cake was that the home rental came with a car rental from Alamo. We will DEFINITELY be staying here again when we go back out in December! MANAGER'S RESPONSE: Mahalo, Danielle!! You have been amazing guests and we look forward to your return! Aloha!!
View Property: MANUALOHA 609